30 Year Warranty

TCE Stone provides a 30-year warranty from the original date of installation
for all TCE Stone quartz products against material failures due to manufacturing defect.

A. This warranty applies solely to TCE Stone Quartz products (hereinafter, β€œthe Product(s)”) purchased from TCE Stone or its Authorized Distributor and installed in accordance with current published procedures by a TCE Stone Certified Fabricator.
B. This warranty applies solely to the repair or replacement, at the discretion of TCE Stone, of the failed Product(s) that has(have) been permanently installed in the interior of a residential or commercial building and has(have) not been removed from its(their) original installation.
C. This warranty is available solely to the original owner of a single family residence where the Product(s) has(have) been originally installed, the β€œfirst” owner purchasing such a residence, or the owner of the original installation in a commercial building.

D. This warranty applies solely to materials that have been maintained according to the Care & Maintenance Guidelines.
D. TCE Stone. shall have no liability for any other loss, expense or damage, as a result of the installation of the Product(s).
E. To request service under this limited warranty, a client must contact TCE Stone or its Authorized Distributor within 30 days of the failure of the Product(s). Proof of purchase is required along with any claim.
F. This limited warranty does not cover the following:
a) Defects caused by improper fabrication or installation, misuse or abuse;
b) Thermal cracks caused by the use of crock pots, skillets or other hot items placed directly on the Product(s);
c) Any indirect damages caused by the defect of the Product(s);
d) Product(s) installed as flooring and/or for outdoor use;

e) Damages due to heat lamps, soup wells, radiant heat, shower trays, shower pans, steam showers, steam rooms or saunas;
f) Scratches;
g) Visible defects at the time of fabrication;
h) Product(s) that has(have) been milled or reduced in thickness;
i) Temporary marks common to honed finishes, such as metal marks, fingerprints, smudges or other temporary marks caused by household use;
G. All decisions regarding the existence of manufacturing defects or affecting this warranty shall be made by TCE Stone . and shall be final and binding on all parties.

CARE & MAINTENANCE GUIDELINES
To clean the quartz surface, use a neutral household cleaner or soap with a damp cloth;
Clean all spills immediately
FOR BEST SERVICE, CONTACT YOUR TCE STONE AUTHORIZED DISTRIBUTOR TO MAKE A CLAIM.

Contact Us

auus

Shop Address Tel Email
TCE Stone NSW Showroom

2-8 Mayvic Street, Greenacre, NSW, 2190

0449 911 939‬ sales@tcestoneaustralia.com.au

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Shop Address Tel Fax
TCE Stone (New) 120-6671 Elmbridge Way Richmond, BC
Canada V7C 4N1
+1 778 297 5696 +1 604 276 0073
TCE Stone (Vancouver) 105-2771 Viscount Way Richmond, BC
Canada, V6V 2X4
+1 604 232 0068 +1 604 232 0073
TCE Stone (Toronto) 2-55 Interchange Way Vaughan, ON
Canada L4K 5C3
+1 905 532 9666 +1 905 532 9667
TCE Stone (Calgary) Unit 117, 7007 54 St. S.E. Calgary, AB
Canada T2C 3C2
+1 403-523-0155 +1 403-523-0157
TCE Stone (Edmonton) 10418 – 184 St NW, Edmonton, AB
Canada T5S 0K3
+1 587-524-0128 +1 587-524-0126
TCE Stone (Montreal) Unit 4133B 4133 Boul Industriel, Laval, QC
Canada H7L 6G9
+1 450-625-3338 +1 450-625-3337

us

Shop Address Tel Fax
TCE Stone (Seattle) #103, 15022 Puyallup Street Sumner, WA
US 98390
+1 253 863 6668 +1 253 863 6868
TCE Stone (San Francisco) Unit I, 1940 Fairway Drive San Leandro, CA
US 94577
+1 510 667 9681 +1 510 667 9691